Jessica's Invisalign journey

Dear manager,I only joined your surgery last week when i experienced tooth ache. The receptionist went through my options for plans to join which was simple and all documents sent quicky.I am a very nervous patient and would describe the dentist as not my happy place, I was booked in to see Tracey and both Tracey’s put me at ease straight away, was a very comfortable environment and was told that I would need a couple of teeth removed. This was my Friday appointment. Once again on arrival very nervous but once with Tracey was put at ease with the explanation of the procedure and how my briefing would keep me calm. Unfortunately the procedure didn’t go to plan and the tooth could t be removed and I have been referred to the hospital. I would like to say the professionalism and calmness of Tracey really helped with the experience and I can only apologise I have rubbish teeth..I have another appoint with the surgery this week and after the two previous experience I feel more at ease to come.It’s a shame that tooth removal couldn’t be completed but calmness and care for a patient’s heath is more important.

Always communicate about upcoming appointments.Team is friendly and have helped me look at furture treatment options e.g dental implants, which I need to have as I have struggled with dentures to date.

The reception ladies were lovely, kind and welcoming, personally i don’t mind the dentist but for someone who may be worried would definitely put them at ease, my dentist Tracey, was lovely as always, always remembers little details from things i’ve told her in previous visits overall lovely people would highly recommend

I am an extremely anxious patient with a phobia of all things in regard to dentistry, the hygienist was new to me and i explained my nervousness and she responded so positively. It is very difficult to reassure someone who is so scared to sit in the chair, both the hygienist and her dental nurse was exceptional, so much so i have booked my 6 month appt. It was 4 years since my last hygienist appt

Very friendly and professional

All staff are friendly, happy to help with any issues that you may have, polite, courteous and over all a really good team

The fact that the dentist treated my wishes with respect

Dr. Mo is one of the best dentists I have ever had. I'm going to be gutted when I move to the U.S! I wish I could put him in my suitcase. He is so compassionate and attentive. Highly recommend Lynn Road Dental

Lovely receptionists, lovely practitioners.

Brais is an outstanding dentist. Excellent communication skills, great attitude and highly skilled. He fitted an implant for me which looks fantastic and has been perfect since day one.

Polite and friendly staff. Clean premises, reception area and practice room.

Pleasant staff from front desk to chair.Attentive and interested dentist with thoroughness.

Polite, friendly service with plenty of flexibility and availability of appointments.Jay and the team are great

Every appointment always goes smoothly. Everything is fully explained.

Excellent.

My son had his tongue untied by the amazing Mo. Not a pleasant procedure, however, Mo and his dental assistant Tracy were fantastic with him. Explaining everything and being very kind and patient with both of us. For Mo to arrange a telephone call early the following morning to see how my son was goes above and beyond what was expected. I am so glad my son had the procedure done with Mo and I felt like he was in the best possible hands. The reception team were also very kind and friendly and showed concern with my son. Thank you all

My visit was quite straightforward. A check up. There were no major issues, although I did wait for a while before being called. No problems with my teeth, details were explained clearly, and I booked my next two appointments without a problem.

Ease of appointment with check up and hygienist following each other. Friendly staff throughout.Cleanliness a high standard Waited a little while for the hygienist but this was not a problem Ease of making next appointment

Welcoming, listens and explains everything

Friendlies of all staff. So clean and tidy, nothing too much trouble.